Custom Auto Craft was established in 1984. We are one of the area’s
leading repair facilities equipped to serve our customer’s needs.
We are proud to be a Gold Class collision repair business
Custom Auto Craft is proud to be a Gold Class collision repair business. The Gold Class recognition indicates that our technicians are trained in the proper repair techniques and procedures that contribute to the complete and safe repair of your vehicle.
As a Gold Class shop, we require each of our technicians involved in collision repair to take ongoing training every year. This includes classes on new vehicle technologies and the latest repair techniques.
Custom Auto Craft is among only 15 percent of collision repair businesses to achieve Gold Class status, whereas shops that are not Gold Class may train minimally or not at all. Gold Class shops are trained on how to fix your vehicle right; on what needs to be replaced, and on how to see hidden damage you may not see.
Two out of three people find a repair shop by talking to friends or relatives. Don’t take chances. Refer your friends and family to Custom Auto Craft and let our trained repair professionals take care of them today!
Choose trained repair professionals. Because safety matters
Custom Auto Craft
Custom Auto Craft has been serving the Los Angeles area since 1984. Family owned and operated, we are proud to say that we have grown to be a highly reputable company thanks to our loyal and satisfied customers. We take pride in our customer satisfaction and excellent workmanship. We also hold an AAA standing with Better Business Bureau. Our commitment is to our Customer Satisfaction, and service is our first priority. We pride ourselves in delivering the vehicles to pre-accident condition. Our regularly updates to customers and insurance companies on the repairs of vehicle and a quick turnaround time ensures a smooth and fast repair process
EXCELLENCE IN PROGRESS
We offer a life time warranty on all of our workmanship, rapid car rental service available as low as $20.00 flat rate with Enterprise or Hertz rent a car, 24hrs towing plus secure storage area, vehicle pick up and delivery service available, 2 & 4 wheel alignment computerized alignments, also Digital imaging, Mitchell & Pathways computerized estimating system, 3 frame machines with the car o liner laser measurement system to ensure accurate frame straightening, we also do all and complete mechanical i.e. (complete turn ups, oil changes, suspension etc…we have 2 full time mechanics on staff) services in house with computer diagnostic system for all new & olderi .e. (check engine lights, airbag reset, abs reset, traction control reset)
Very Professional Team
This is the best car body shop in Los Angeles. Eddie is a great professional with an awesome experience and knows how to deal with the insurances! The repairs are superb and quickly done. I 100% recommend Custom Auto Craft. Oh, and the administrative/ reception staff is also very professional and makes you feel better when your car has been damaged.
I had such a great experience at this shop. Lucy communicated with me at every step and got the car done in record time. I am so grateful I brought my car here to get fixed because I have had challenges at other shops but this one was 5 star!! I hope to not be back anytime soon but will highly recommend Custom Auto Craft to anyone who needs some work done on their car.
Informative and Efficient
I have used them before when someone banged into my car and they did a great job. This time, a different car, I backed into a low wall and cracked a rear light. I stopped by and they checked it out and called the next day with information. The next morning I dropped the car off and it was ready that afternoon. They (I mostly dealt with Eric) were friendly, informative, efficient. It’s wonderful to have them in my neighborhood even I hope I’ll never need their services again.
I Recommend Them
Just got in my first accident in 15 years, and thank god for these guys, specifically Eddie. My insurance contacted them, and he contacted me. He set up a tow company to pick me up, only took 15 minutes! While there, he offered me water as we went through the paperwork and he explained everything which was extremely helpful. They are extremely good at customer service and I recommend them to anyone. Not sure about my car yet, but for now it’s 5 stars all the way. Thanks!!!
5 Star Body Shop
Custom Auto Craft may not look like a fancy 5-star body shop from the outside, but they absolutely are 5-star! The service is outstanding from the estimating portion all the way to the delivery. Eric is great at what he does and communicates every step of the way. I was happy to return to the body shop with a car in perfect condition! Thanks for a great experience! I will be recommending everyone I know to this spot!
I won’t tell you how I got here but I will say that Eddie is AWESOME! He’s super nice, knows his stuff, and is passionate about his job. I truly appreciate the work they did on my car. I often feel like mechanics and auto body shops are shady but this place is not. I hope I don’t have to visit again. But I will be referring my hubby and pals to this place. If you are in mid-city, this local spot is the truth.
Thanks Again, Eddie!
Best customer Service
I’ve had a couple of experiences with Custom Auto Craft this last year. They have the BEST customer service and go out of their way to take care of their customers. Eddie and Lucy went above and beyond to fix the problems with my vehicle. If you need anything done to your vehicle I recommend them over anyone else in the LA area! I will always use Custom Auto Craft for any further vehicle needs.
My wife and I got into an accident right in front of the shop. Someone took a left turn right into us. Eddie and Eric ran out immediately. Gave us bottled water. Arranged to keep our car in their lot, they drove us to the car rental shop and hooked us up with a rental car. They also had us speak to an attorney who was very calming. These guys were unbelievable. They went so far beyond the call of duty it’s was truly touching. They have my business for life. People like this deserve your business. They have even started work on the car yet and I’m already so happy they were there. Heroes! Thanks, guys!!!
Efficient and Honest
Custom Auto Craft was efficient, honest, 100% perfect at what they do. Their personalities were funny kind and truthful. No bs. Extremely accommodating and they do want the best for you. My Honda CRV’s bumper fell off and they did a miraculous job. I have a brand new car. I absolutely recommend them to anyone that needs their car to look Like 1 million bucks. I am not only happy that I found a place to go to ‘God for bid’ something happens to my car. But also made friends. Five stars all the way.
Fantastic Auto Repair Center
Custom Auto Craft is a fantastic auto repair collision center! Their customer service was on point the entire time my SUV was being serviced. Eddie, the Office Manager, was super communicative from the moment I dropped off my vehicle until I picked it up. I received regular emails from him and phone calls with updates on the progress of the repair. Although my repair took longer than expected due to part delivery delays because of the pandemic, they did a great job at keeping me in the loop and made sure they were doing everything they could to stay on track. Lucy, the appraiser, was also very friendly and extremely knowledgeable. She thoroughly explained what the repair process would entail, what parts would need to be replaced, how the paint job would look, and how they would be working closely with my insurance to make sure my SUV was properly fixed and made to look as good as new. Thank you again to the entire team at Custom Auto Craft! You all rock!!