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Customer Satisfaction
At Custom Auto Craft customer satisfaction is based on years of expertise. As our customer, you will receive the finest quality repairs available.  We are ready and willing to answer all your questions concerning the estimating and repair process. Our professional staff assist you with your insurance company and claims handling procedure.

 

Custom Auto Craft has been serving the Los Angeles area since 1984. Family owned and operated, we are proud to say that we grown to be a highly reputable company thanks to our loyal and satisfied customers. We take pride in our sustomer satisfaction and excellent workmanship. We also hold an AAA standing with Better Business Bureau. Our commitment is to our Customer Satisfaction, and service is our first priority. We pride ourselves in delivering the vehicles to pre-accident condition. Our regularly updates to customers and insurance companies on the repairs of vehicles and a quick turn around time ensures a smooth and fast repair process.
We offer a lifetime warranty on all our workmanship, repid car rental service available as low as $20.00 flate rate with Enterprise or Hertz rent a car, 24hr towing plus secure storage area, vehicle pick up and delivery service available.

 

2 & 4 whell alignment computerized alignments, also Digital imaging, Mitchell & Pathways computerized estimating stsytem, 3 frame machines with the car 0 liner laser measurement system to ensure accurate frame straightening, We also do all and complete mechanical i.e(complete tune ups, oil changes, suspensions etc... We have 2 full time mechanics on staff) services in house with computer diagnostic system for all new & older models i.e.(check engine lights, airbag reset, abs resets, traction control reset. Every vehicle is completely detailed in & out with any insurance claim.

 

We are a direct repair facility for Mercury Insurance, Unigard, Encompass, and process claims.

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